How It Works for Cleaners
A step-by-step guide to earning more with SofaCleaner
⚡ From inquiry to booking in under 2 hours
The Complete Process
Customer requests quote via our platform
Homeowners contact us through WhatsApp, Telegram, or our website. They provide details about their sofa type, fabric, location, and any specific cleaning needs.
We send you job details in your area
You receive a notification with customer location, job details, photos (if provided), and any special requirements. Only cleaners in the appropriate service area are contacted.
You provide your quote and availability
Review the job details and send us your quote, preferred time slots, and any questions. Be competitive but fair - customers typically compare 3-4 quotes.
Customer books directly with you
We present quotes to the customer with cleaner profiles and ratings. When chosen, we facilitate the introduction and handover direct communication for scheduling.
You complete the job and get paid
Arrive on time, provide excellent service, collect payment directly. Share before/after photos if appropriate. Customer reviews help build your reputation.
Typical Timeline
Customer inquiry received, job details sent to relevant cleaners
Cleaners submit quotes, customer reviews options
Customer makes selection, direct scheduling begins
Division of Responsibilities
What SofaCleaner Handles
Lead Generation
SEO, advertising, social media marketing to drive customer inquiries
Customer Communication
Initial inquiry handling, quote collection, booking coordination
Booking Coordination
Scheduling support, reminder systems, follow-up communications
Payment Protection
Dispute resolution, quality standards enforcement, customer mediation
Reviews Management
Review collection, rating systems, reputation building support
What You Handle
Competitive Quotes
Research local rates, provide fair pricing, respond quickly to requests
Cleaning Service
Professional cleaning, quality work, customer satisfaction focus
Direct Customer Relationship
After introduction, manage scheduling and service communication
Professional Equipment
Maintain quality equipment, bring necessary supplies and materials
Reputation Building
Excellent service delivery, professional presentation, reliability
Tips for Success
Quick Response Times
Respond to job requests within 2 hours. Fast responders get more bookings as customers often choose the first few quotes they receive.
Competitive Pricing
Research local market rates. Price fairly but competitively. Remember, you're competing against 3-4 other quotes typically.
Professional Profile
Maintain high-quality profile photos, detailed service descriptions, and prompt response to customer questions.
Excellent Service
Exceed expectations to earn 5-star reviews. Great reviews lead to more bookings and higher conversion rates.
Clear Communication
Ask clarifying questions in your quotes. Set clear expectations about timing, preparation, and results.
Availability Management
Keep your calendar updated. Offer flexible scheduling options to increase your booking rate.
Ready to Start Earning More?
Join our network of successful cleaners and grow your business with less admin work