Cleaner Pricing, Booking Fees and Payouts
Know how the payment works before you take a job.
15% booking fee on completed jobs
You set the total job price. The customer pays SofaCleaner, a 15% booking fee is applied to the completed job value, and the remaining 85% is paid to you.
No monthly subscription. No setup fee. You decide what to quote.
A Simple Fee Structure
You set the job price before the customer confirms. The booking fee is applied when the job is completed.
Booking Fee
Applied to the total completed job value.
Monthly Fee
No monthly subscription under the current cleaner model.
Setup Fee
No charge to submit your application or join once approved.
Example: £100 Completed Job
Customer pays SofaCleaner
15% booking fee
Cleaner payout before your own business costs and tax
You set the original £100 job price. SofaCleaner receives the customer payment and pays the £85 cleaner balance after the booking fee is applied.
Cleaner Payout Calculator
Enter a job value to see the booking fee and the amount paid to the cleaner.
This calculator shows how the booking fee affects completed job value. It does not predict how many jobs you will receive or your actual earnings. Cleaner payouts shown are before tax, fuel, equipment, cleaning products, insurance and other business costs.
Example Cleaner Payouts
These examples show how the current 15% booking fee works at different completed job values. They are illustrations only, not recommended prices or earnings forecasts.
£75 job
Cleaner payout
£120 job
Cleaner payout
£200 job
Cleaner payout
You set your own job price. The amount you quote should reflect the furniture, treatment, location, access and the costs of running your business.
What SofaCleaner Handles and What You Control
| Part of the job | SofaCleaner | Independent cleaner |
|---|---|---|
| Customer enquiries | Helps attract and route suitable customer requests | Reviews whether the request fits |
| Job information | Helps collect furniture, location and booking details | Assesses the job and asks for clarification where needed |
| Pricing | Carries the agreed price through the booking journey | Sets the total job price |
| Booking | Helps coordinate the customer journey | Confirms availability and agreed scope |
| Payment | Receives the customer payment and applies the booking fee | Receives the remaining cleaner payout |
| Cleaning service | Supports the booking journey where needed | Delivers the agreed professional cleaning service |
| Business costs | Does not set the cleaner's operating costs | Manages equipment, products, travel, insurance, tax and other business costs |
SofaCleaner manages the platform, customer booking and payment journey. You remain responsible for your pricing, professional service and independent business.
How Customer Payment and Cleaner Payout Work
You Set the Job Price
Review the furniture, condition, treatment, travel and access before giving the customer a clear total price. The customer can then review the quote and availability before deciding whether to confirm the booking.
The Customer Pays SofaCleaner
Once the booking is agreed, the customer pays SofaCleaner through the applicable payment process. You do not need to collect the full booking amount from the customer and make a separate payment back to SofaCleaner.
The Booking Fee Is Applied
A 15% booking fee is applied to the total value of a completed job. For a £100 completed job, the booking fee is £15.
You Receive the Cleaner Payout
The remaining 85% is paid to you under the current cleaner payout process. For the same £100 example, the cleaner payout is £85 before your own business costs and tax.
Read the full cleaner journey on How SofaCleaner Works for Cleaners.
Cleaner Pricing and Payment Questions
When do I get paid?
SofaCleaner receives the customer payment and pays your cleaner balance under the current payout schedule after the booking fee is applied. Check the cleaner terms for the latest payout timing and method.
What is the booking fee?
The current booking fee is 15% of the total completed job value. If the completed job value is £100, the booking fee is £15 and the cleaner payout is £85 before your own business costs and tax.
Are there monthly or setup fees?
Under the current model, there is no monthly subscription or setup fee. The booking fee applies to completed jobs.
Can I set my own prices?
Yes. You decide what to quote based on the furniture, material, condition, treatment, travel, access and other costs involved in completing the job.
Do I pay a booking fee if I do not get any work?
No booking fee applies simply for being on the platform. The fee applies to completed jobs under the current model. Cancellation, refund and dispute rules should be checked in the current cleaner terms.
What if the job is different when I arrive?
If the furniture, condition, number of items or access is materially different from what was agreed, explain the change before carrying out extra work. Agree any revised scope or price with the customer before continuing.
What happens if a customer cancels or requests a refund?
Cancellations, refunds and payment disputes are handled under the current cleaner terms. Where they change the final amount payable for a job, the cleaner payout may also change.
Is the cleaner payout the same as my take-home income?
No. The cleaner payout is the amount paid to you through SofaCleaner after the booking fee is applied. You are still responsible for your own tax and business costs, including travel, equipment, products and insurance.
Ready to Add Another Route to Local Cleaning Work?
Set your own prices, understand the payment before you accept work and decide which suitable customer requests fit your business. No monthly subscription. No setup fee. The 15% booking fee applies to completed jobs.