How It Works
A conversational path from enquiry to clean.
The service is built around AI-led messaging: dynamic intake questions, picture requests when useful, cleaner coordination in the background, and human escalation only when needed.
Send the enquiry
Message with your postcode, sofa type, fabric and any stain notes. The AI asks follow-up questions when needed.
We route the request
We coordinate with verified cleaners behind the scenes while keeping the customer conversation in one thread.
Share pictures if useful
The conversation can request photos, stain details or room access notes depending on the job.
Escalate when needed
If the case is unusual or sensitive, admin steps in. Otherwise the AI keeps the booking moving to confirmation.
Dynamic intake
The conversation changes based on fabric type, stains, urgency, access and anything else the job needs.
Faster responses
AI keeps the conversation moving immediately instead of waiting for manual triage on every lead.
Admin escalation when needed
Exceptions, edge cases and sensitive jobs can be handed to a human without breaking the customer flow.
FAQ
Questions people ask first.
Do I need an account?
No. The booking flow is designed around quick messaging rather than account creation.
How fast do replies usually come through?
Fast enquiries are often matched within minutes, depending on the location, job type and cleaner availability.
Who do I pay?
Pricing and payment are agreed in the booking conversation. The goal is to keep the process transparent and direct.
READY TO BOOK
Your freshest sofa is one conversation away.
Send us a message to get started.